7 Things We Do Better
We are technically proficient in Network Services, IT Consulting and Computer Support serving businesses in the Des Moines area
- We Guarantee a One Hour Response. Our expert technicians will respond immediately or return to you within sixty minutes or less. You don't pay if we don't get back to you in sixty minutes or less.
- Pronto Repair. We know you don't want to waste your valuable time waiting for your computer to be fixed. That’s where our IT support and computer network support services come in. We can access your computer network remotely through our network support services. And if not, we'll send a technician that very same day.
- Delivered In Plain English. You'll get the clear answers to your computer and IT support questions that you deserve. Don't worry - there is no "geek speak" by our team of IT support technicians.
- Our Guarantee -100% Unconditional Satisfaction. The total satisfaction you deserve awaits you with our technology services and IT consulting. With our IT management services, nothing will get in the way to make sure you are a happy customer.
- No Unforeseen or Unwanted Surprises. Your network or data will not be damaged, that's a promise. You will be alerted to any potential risks involved in completion of computer maintenance services upon our evaluation of your computer or network. All potential risks will be described in detail and your authorization and agreement will be obtained before work begins. Alternative process is to have your data synchronize and backed up before we proceed any further on your machine.
- Our Guarantee - All Completed Projects Will Be On Time and On Budget. As your trusted company to perform network services, IT consulting or to complete a project, we won't surprise you with unexpected charges as some incompetent or unethical technicians will. We make no excuses. We guarantee the completion of your IT support project ON BUDGET and ON TIME which will ultimately lead to success for your company.
- A Guaranteed Accurate Invoice. Each detailed bill from us will be completely accurate - guaranteed. There will be no billing surprises since your IT management services bill will be pre-approved by you.