7 Things We Do Better

We are technically proficient in Network Services, IT Consulting and Computer Support serving businesses in the Des Moines area

  1. We Guarantee a One Hour Response. Our expert technicians will address your computer support problem immediately or call you back in sixty minutes or less. If your call is not responded to in one hour, we’ll fix it for free.
  2. Pronto Repair. Your issues – even the minor ones – will be taken care of quickly and efficiently. Our fixed price, all-inclusive support plan includes resolving any issues that arise in an expeditious manner. Since everything is included in one price, we are highly-motivated to use our time wisely and follow through on all issues to successful completion.
  3. Delivered In Plain English. You'll get the clear answers to your computer and IT support questions that you deserve. Don't worry - there is no "geek speak" by our team of IT support technicians.
  4. 100% Unconditional Satisfaction - We Guarantee It. Our IT consulting and technology support services will give you the satisfaction you deserve. We will bend over backwards to ensure you are happy with our IT management & network support services.
  5. We Won't Surprise You With Bad News. We will let you know of any potential risks upon evaluation of your network as part of our maintenance services. We will explain any potential risks involved and always obtain permission before we begin work. You may choose to backup and secure your data beforehand.
  6. Our Guarantee - All Completed Projects Will Be On Time and On Budget. As your trusted company to perform network services, IT consulting or to complete a project, we won't surprise you with unexpected charges as some incompetent or unethical technicians will. We make no excuses. We guarantee the completion of your IT support project ON BUDGET and ON TIME which will ultimately lead to success for your company.
  7. Freedom From Unpredictable IT Spending. We offer an all-inclusive proactive, reliable and affordable support plan, ensuring that our clients are not nickel-and-dimed when they need us the most. Many companies bill IT support through prepaid blocks or time and material invoices – meaning the more problems a client has, the more the client pays. At Artech Solutions, we do things differently. Our fixed-fee support plan enables you to manage IT costs and avoid unnecessary IT spending.