How CRM boosts business revenue

There are several factors that contribute to a business’s success, such as a good location, quality products and services, and a well-planned marketing strategy. But one important component that every company should have is a reliable customer relationship management (CRM) system. As a business owner, you know that a solid base of loyal customers is […]

Fix these enterprise security flaws now

As businesses have become more reliant on digital technology for day-to-day operations, they’ve also become a favorite target of internet threats. If you want to protect your organization from cyberattacks, make sure your security is clear of the following flaws. Open wireless networks With one main internet line and a couple of wireless routers, a […]

What an MSP can do for healthcare providers

Technology is the heartbeat of modern medicine, which is why IT expertise is a skill that’s growing in importance from year to year. With the increasing complexity in data systems, managed services providers (MSPs) are more valuable than ever. Here are some things to look for in a managed services provider before you consider partnering […]

What you need to know about your VoIP’s QoS

Voice over Internet Protocol (VoIP)  has become a popular communications solution for small- and medium-sized businesses. There are so many providers and services to choose from, but how do you pick the right one? One crucial factor you should look into is a vendor’s Quality of Service, or QoS. What is QoS? VoIP providers and […]

Office 365 Groups: Your apps under one roof

People often have dozens of tabs open in their web browsers to access services that help them with work or catch up on social media. As a result, it’s difficult to keep track of all of them and get the information you need. Office 365 Groups solves this problem with Connectors, a new feature that […]

Browser security for business data

The internet isn’t for the naive. It’s a wild place populated by dangerous creatures like malware, scams, and hackers. And as any business owner today would know, data is everything. If you or your employees browse the net unprotected, this valuable resource is threatened by cyberattacks. One way to protect your business’s data is to […]

How business continuity plans fail

In the event of a disaster, businesses must make sure their servers and data are safe. But simply backing up your data doesn’t guarantee business continuity. Here are the mistakes that companies should avoid when preparing for the worst-case scenario. Mistake #1: Failing to plan for employees Companies that survive unexpected incidents are the ones […]

Tips and tricks to master Windows 10

Microsoft’s latest operating system is so full of features that it’s hard to learn them all. After countless hours answering questions and fixing issues related to Windows 10, we’ve put together a list of the most useful apps, settings, and features. See how many of our picks you already know! Night Light This feature lets […]