If your people bill for their time, downtime is money.
Consultants, financial advisors, agencies, engineering firms. Businesses where most of the team bills against something, and an afternoon of system trouble is revenue that never comes back. That's who we're built for.
Your IT department, without the headcount.
One flat monthly rate covers what a full-time IT person down the hall would do: help desk, on-site visits, infrastructure, security, Microsoft 365, and the projects in between. The rate is the rate. Nobody is counting tickets. See everything that's included.
One number to call. For everything.
When the phone system blames the internet provider and the internet provider blames the printer vendor, someone at your firm ends up playing project manager in the middle. That someone should be us. We own the problem end to end, and you get one answer from one team.
“From the cloud to hardware, their expertise is the best. In our world, time is of the essence and we need quick solutions. Artech hits home runs consistently.”
Tested on the worst Monday imaginable.
Back online by 7 PM
When a client's office was destroyed by fire at 4 AM on a Monday, our team had them working from a temporary office by that evening. We restored data from cloud backups to a new cloud server, set up workstations from spare equipment, and stood up a virtual phone system with their existing numbers forwarded. Zero data loss. Zero billable hours missed the next morning.
People first. Then the nitty gritty.
You won't get a rotating cast of technicians reading the last visit's notes. It's a small senior team, and the person who answers has probably fixed your exact issue before. Clients tell us this is the part they didn't know they were missing:
“They are people first who talk to me like a person, then get into the nitty gritty of what is not working. Very willing to listen and fix the problem, even if I am the problem.”
Tell us what's frustrating you about IT.
One honest conversation, no pitch deck.